If you were lucky enough to pick up a Steam Controller for yourself during the Steam Autumn Sale and it’s yet to arrive, check your emails, because your order may have been cancelled.
During Steam’s Autumn Sale, the Steam Controller was selling at a huge 90% discount. Unsurprisingly, it sold out within the first day. Most importantly, Valve has no plans to bring the controller back, meaning that if you didn’t manage to get one in the first few hours of sale, you were doomed.
Some were left wondering exactly why, while others reached out to Steam Support and were given an explanation that Valve “mistakenly” took more orders than it could fulfil.
“During our recent sale, we mistakenly took more orders for the Steam Controller than we were able to fulfil. As we are no longer producing this product, we are unable to send you a Steam Controller and have refunded your purchase.”
If you ordered a Steam Controller and your order status has managed to get past the processing stage, you should hopefully be all good.
However, if you’ve ordered both a controller and other items that will physically ship, you should keep an eye out just in case Valve only cancel the controller part of the order and still ship out your other items. You should still receive a full refund on the controller if this happens.
While the Steam Controller is officially no longer, you can still shop all the gaming deals in the Steam Autumn Sale by following the link here. The sale runs from November 26th until December 3rd, giving you plenty of time to decide whether you want to pick up games now or whether to wait it out until the Steam Winter Sale.