Solution for Wi-Fi “Limited Connectivity error” on the Microsoft Surface

Apparently many Surface users are experiencing a “Limited Connectivity error” when using WI-FI on the Microsoft Surface, which can only be fixed by disconnecting and reconnecting or restarting the tablet.

Microsoft has pushed out a fix, but apparently some users are still having issues.

However a solution has popped up on Microsoft Answers which may solve the left-over issues.

The instructions are as follows:

  • First of all, go to Start Screen by pressing the Windows button your Surface tablet. In Start Screen go to Search Charm by swiping from right and selecting ‘Search‘.

  • Type in ‘cmd’ in the ‘Search’ box. ‘Command Prompt‘ would be showed in results.

  • Swipe down on the Command Prompt tile and the app bar will open. Select ‘Run as administrator’ from the app bar.

  • Command Prompt will open on the desktop. Type or copy and paste the following in the command prompt

netsh int tcp set heuristics disabled

  • Press ‘Enter’. You would see ‘Ok’ as answer. Now, type the following:

netsh int tcp set global autotuninglevel=disabled

  • Press ‘Enter’. You would see ‘Ok’ again. Type the following now:

netsh int tcp set global rss=enabled

  • Press ‘Eneter’ and you would see ‘Ok’. Now, finally type the following:

netsh int tcp show global

  • This time you will see a couple of settings and all should be disabled except one or two. If, all are disabled except one you are good to go.


  • Now, your Wi-Fi should be connected to internet again. You won’t face the Wi-Fi limited connectivity problem again.

Let us know below if this hack solves your issues.