Microsoft Teams, Azure and more down for many

Many users are complaining that their Microsoft cloud services are down.

Microsoft has confirmed the issues with Azure Active Directory, saying on twitter:

??We are investigating an issue impacting Azure Active Directory. More information and updates can be found on the Azure Status page at https://t.co/k8iCqB52q8.

— Azure Support (@AzureSupport) March 15, 2021

On the status page Microsoft notes:

Authentication errors across multiple Microsoft services – Investigating

SUMMARY OF IMPACT: Starting at approximately 19:15 UTC on 15 Mar 2021, a subset of customers may experience issues authenticating into Microsoft services, including the Azure Portal.

CURRENT STATUS: Engineering teams have been engaged and are currently investigating. The next update will be provided in 60 minutes or as events warrant.

This message was last updated at 19:44 UTC on 15 March 2021

DownDetector suggests Microsoft Teams, Outlook.com, Office 365 and more are affected. Microsoft has now confirmed this saying:

…. a subset of customers may experience issues authenticating into Microsoft services, including Microsoft Teams, Office and/or Dynamics, Xbox Live, and the Azure Portal

We are currently awaiting further updates from Microsoft.

Update: Microsoft has identified the issue and are implementing a fix, saying:

Current status: We’ve identified an issue with a recent change to an authentication system. We’re rolling back the update now to mitigate impact, which we expect will take approximately 15 minutes.

Update 2: Microsoft appears to be having issues remediating the problem, saying:

Current status: We’ve encountered some technical difficulties while rolling back the problematic update. We’re working on resolving those issues while we explore additional remediation options in parallel. We’ll provide an updated ETA on resolution as soon as one is available.

Update 3: The fix appears to be in, and users are seeing recovery:

Current status: We are currently rolling out a mitigation worldwide. Customers should begin seeing recovery at this time, and we anticipate full remediation within 60 minutes.