Back in 2018, Microsoft first announced Dynamics 365 Remote Assist. With Dynamics 365 Remote Assist app, technicians, remote experts and employees can solve problems in real time with heads-up, hands-free video calling, annotations, and file sharing. This will allow organizations to eliminate the need for costly travel expenses and save a lot of time. Also, Dynamics 365 Remote Assist is available on Hololens, HoloLens 2, Android, or iOS devices.

Dynamics 365 Remote Assist highlights:

• Share your real-time view with experts in remote locations to get the help you need and stay hands-free.
• Reduce costs with remote inspections—combine video, screenshots, and annotations for more seamless workflows on the devices you already use.
• Pull in work order information from Dynamics 365 for Field Service and schematics and diagrams from familiar applications.

Microsoft today published a new video to show the capabilities of Dynamics 365 Remote Assist for HoloLens 2 and mobile devices. Check it out below.

You can learn more about Dynamics 365 Remote Assist here.