Microsoft announces new features in Teams targeting healthcare professionals

Microsoft today announced new capabilities in Microsoft Teams that will enable secure communication and collaboration in healthcare organizations. Some of the new features include priority notifications for urgent messages, the ability to integrate electronic health records for care coordination and more. Read about them in detail below.

The new Priority notifications feature will send alerts to recipients on their mobile and desktop devices until a response is received. They will receive notifications every two minutes for up to 20 minutes. This new feature is now in private preview.

The new Message delegation feature will allow a recipient to delegate messages to another person in their organization. For example, when a doctor is in surgery or otherwise unavailable, he can assign the message to another doctor who is available. This feature is coming soon to Teams users.

Microsoft also announced the ability to integrate FHIR-enabled electronic health records (EHR) data with Teams. This will allow healthcare professionals to access patient records and chat with other team members without having to switch between apps. Microsoft is working with Infor Cloverleaf, Dapasoft, Datica, Kno2, and Redox for this integration.

Source: Microsoft