How to remove eDellroot Certificate from your PC

Dell XPS 15

Yesterday, we reported about eDellRoot certificate installed on certain Dell laptops and PCs introduced a security vulnerability. Dell became aware of this issue and offered instructions to remove it.

To automatically remove, please download the patch from the following location: Click Here.

If you remove it manually, follow the below steps,

  1. Open Task Manager by right clicking on the taskbar and select Task Manager.
  2. Select the “Services” tab in the Task Manager window.
  3. Click on “Open Services” at the bottom of the “Services” tab.
  4. Look for “Dell Foundation Services” and select it.
  5. Click “Stop the service”.
  6. Open “File Explorer” and navigate to “c:Program FilesDellDell Foundation Services” and delete the “Dell.Foundation.Agent.Plugins.eDell.dll” file.
  7. You may be prompted with the warning. Click “Continue” to delete the file.
  8. Hit the Windows key () on the keyboard and type “certmgr.msc” followed by the “Enter” key.
  9. You may be prompted to allow the program to make changes to the computer. Click “Yes”.
  10. When the certificate manager window opens, double click on “Trusted Root Certification Authorities” on the left panel. Then double click the “Certificates” folder.
  11. Select the eDellRoot certificate from the right panel.
  12. Delete the certificate by clicking the “X” icon in the toolbar. WARNING! Make sure ONLY the “eDellRoot” certificate is selected like the example below before clicking the delete button. Deleting any other certificate may cause your system to function improperly.
  13. You will be asked to confirm deletion of the “eDellRoot” certificate. Click “Yes”
  14. After deletion, the “eDellRoot” certificate should be removed from the certificate manager’s window.
  15. Go back to the “Services” window and select “Dell Foundation Services” and click “Start the service”.
  16. Close all windows that were opened.

eDellroot Certificate is now removed from the computer.

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