WhatsApp updates WhatsApp Web with these Business features

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by Surur Davids 

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WhatsApp has been seeing great adoption of their WhatsApp Business feature, which lets companies engage with WhatsApp users in a secure and feature-rich setting.

Now, after 5 million users of the service, WhatsApp has decided to bring these WhatsApp Business features to the desktop.

The update to the web app brings:

  • Quick Replies: These are frequent messages to answer common questions. Simply press the “/” on your keyboard to select a quick reply and send.
  • Labels: Organize your contacts or chats with labels, so you can easily find them again.
  • Chat List Filtering: Easily manage your chats with filters to sort by unread messages, groups or broadcast lists.

Given the improved ease of responding to customers from a proper keyboard and large screen, I suspect the update will be very popular.

If you want to download WhatsApp for Windows, you can get it from this link or access the web app at web.whatsapp.com.

Surur Davids

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Smartphone Expert

Surur Davids is the founder of WMPoweruser which later became MSPoweruser.com. He's a smartphone expert with over a decade of experience.

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