He reports on on severe battery issues on the HTC Mozart, apparently brought on by a configuration issue related to the APN used the the device to access the network.
Apparently the issue is so severe the device could last no longer than 6 hours per day without significant use.
Iâ€™ve been working with a technician from Telstra for the last 2 weeks debugging the issues. The root of the cause has come down to the way the Phone is configured to operate on the Next G network. By default, the phone uses the telstra.wap APN (Access Point Name) to connect you to the interwebs.
The â€œissueâ€ isnâ€™t one that â€œweâ€ fully understand at the moment, it could be a configuration issue on the Telstra network or a software configuration change on the device. But Telstra understand the issue and are actively working to get a fix.
A workaround is available for all those who canâ€™t wait for a ROM upgrade. All you need to do is add an APN in the â€œmobile networkâ€ configuration settings. The APN is â€œtelstra.iphâ€.
He reports the fix increased battery life from around 6 hours to a much more reasonable 24 hours, with the only negative effect being unable to see the â€œMy Billâ€ part of the Telstra Portal.
To set the new APN, go to Settings > mobile network. Scroll right to the bottom and click â€œadd apnâ€. In the APN box, type â€œtelstra.iphâ€ and click the tick icon in the Application Bar.
Are any of our Australian readers facing this issue, and have this fix worked for you? Let us know below.