ConsumerThink have analysed 82,620 customer reviews of 318 smart phones published online this year by December 15th 2011 and found that in the comparison Windows Phone 7 did very well.
They note the customerâ€™s enthusiasm for Android smart phones and the availability of a large number of models from multiple brands produced very unbalanced distribution of reviews (75%).
However, the Android OS enthusiasm did not translate into customer satisfaction lead as Windows phone customersâ€™ expectations were exceeded by their experience with a wider margin.
They postulate one of the possible reasons is the relatively weaker support of Android by the developerâ€™s community that translates into the availability of applications.
They note that it appears that Nokiaâ€™s decision to migrate their phones to Window OS is a wise one considering Symbian satisfaction scores.
The study supports what we have seen in numerous carrier online stores, e.g where the HTC Titan scored 100% satisfaction rates. The short of it is that those who buy Windows Phones love them, something prospective buyers should really consider.
Read much more detail at ConsumerThink here.