Yesterday, a report circulated that Spotify intended to stop support for Windows Phone 8 and 8.1 devices in the near future.
The previous erroneous message by a customer service rep read,
We can confirm Windows Phone 8.x is no longer supported. You can still use our Spotify application on the associated devices but it will no longer receive any further updates and download the application. We apologize for the inconvenience.
Regarding Windows 10, we can’t say at the moment if or when any specific release will be out, but as soon as there is something new, you will receive a notification on your device that an update is available and prompted to download it
We reached out for Spotify on comment on the issue yesterday and Spotify issued the following statement this morning;
Our main goal at Spotify is to offer the best music experience on the market, covering all platforms. To clarify our recent information regarding the Windows Phone experience, we will continue supporting the Windows Phone 8.1 experience moving forward and we are actually improving our support for Windows 10 in our coming update 5.2, which will be available starting today.
The customer support agent who was the source of the confusion was apparently “misinformed” and there appears to be no truth to his statement.
As Spotify is one of the largest streaming services, pulling the app from the Windows store would have been a vote of no confidence in Microsoft’s platform, and we’re glad to see that the company was quick to address the error.
Download Spotify for Windows phone below,