September Update has left Windows 8.1 users unable to sign into their Microsoft Account
2 min. read
Published on
Share this article
Improve this guide
Read our disclosure page to find out how can you help MSPoweruser sustain the editorial team Read more
Windows 8.1 is not Microsoft’s favourite OS, being their disastrous follow-up to the very successful Windows 7, and currently, has less than 8% worldwide desktop market share.
It seems Microsoft may be trying to hasten the demise of the OS, after the most recent monthly Windows Update left many Windows 8.1 users unable to sign into their PCs using their Microsoft accounts.
When they try to sign in the OS complains:
“Sorry, we could not connect to Microsoft services right now. If this problem persists, search for “network problems” on the Start screen.”
On Microsoft Answers support staff admitted the September update was responsible, saying:
This is a known bug in Windows 8.1 after the latest September update. Our Support Engineers are already looking into it and doing their best to resolve it as quickly as possible so as to minimize the inconvenience to our customers. We’ll keep you updated via this thread once a bug fix has been released.
Some websites report the issue has been ongoing since the 13th September, with no fix in sight, indicating I think that Microsoft sees this as a low priority problem, despite the OS still being in mainstream support until January 9, 2018.
I suspect most of our readers are on the very latest version of their OS, and therefore unaffected, but those who are affected are certainly not happy with Microsoft, noting their proffered solution of restarting the device simply did not work.
Have our readers run into this issue? Let us know below.
