MyFitnessPal is dropping support for its Windows Phone app. In an email to a customer, the company stated that the company isn’t going to support its Windows Phone app anymore due to low demand and “several issues” with the app. The company is recommending user to use its website instead. Here’s the full email:
Please accept our sincerest apologies if you can no longer find the MyFitnessPal Windows phone App or are having issues accessing the app. Unfortunately, due to several issues with the app, and not enough demand of the app from our members, we have decided to no longer offer an app on the Windows Phone platform.
Due to limitations of the Windows Phone store, we are unable to provide ongoing access to the app for existing users. Once a member logs out of the app, access to the app will no longer be available.
For members that may still have access to parts of the app, we are also unable to further support triaging of the app. Your account can still be accessed via your mobile web browser, or computer at our main website www myfitnesspal com or via the iOS and Android platform.
We regret any inconvenience this may cause you.
As the email states, if you are already logged into the app, you should still be able to use it. However, once you log out of the app, you will no longer be able to use it. The company doesn’t seem to have any plans to bring a Windows 10 app, but we’ll let you know when and if the company launches a new app.
Thanks for the tip, CRBuck!