Microsoft Teams experiences 2nd outage in 3 days, affecting users in North and South America

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Key notes

  • This current outage comes after a similar widespread outage on the previous Friday.
  • The incident report, tagged as TM710900 in the Microsoft 365 admin center, provides ongoing updates on the investigation.

Microsoft faces a series of outages affecting Microsoft Teams users in North and South America. This is the second outage reported in the last three days. Users report connectivity issues and delays in sending and receiving messages on mobile and desktop Teams clients.

Microsoft has acknowledged the issue and is actively investigating the situation. The official Microsoft 365 status account on X has provided information stating that the problem affects users in North America, Canada, and Brazil.

The incident report, tagged as TM710900 in the Microsoft 365 admin center, provides ongoing updates on the investigation.

Some users may be unable to access Microsoft Teams or certain features. Microsoft is closely monitoring the situation and promises to update the service health post with further details as the operational health of the service is confirmed.

This current outage comes after a similar widespread outage on the previous Friday. The earlier issue, affecting customers across North America, Europe, the Middle East, and Africa, was attributed to an undisclosed networking issue impacting a portion of the database infrastructure used by multiple APIs. Microsoft resolved the issue within approximately 12 hours, but users continued to report problems, including delays in message delivery and Teams clients crashing.

You can check the status here.

More about the topics: Microsoft Teams, outage