Microsoft and Samsung announce partnership to transform real estate and property management industries


13, 2020

Microsoft Samsung

Microsoft and Samsung today announced a global partnership to transform the real estate development and property management industries. This new collaboration involves Microsoft’s Azure IoT platform and productivity cloud services and Samsung’s smart devices and SmartThings platform. Both the companies will help organizations around the world to optimize building operations, equipment maintenance, energy management, asset performance, and more.

Highlights of this partnership:

  • The companies will leverage Samsung’s smart home appliances, HVAC systems and smart TVs integrated with SmartThings, together with Microsoft’s Azure Digital Twins technology and Microsoft Dynamics 365 Field Service, to improve building maintenance and management by aggregating and analyzing IoT data from building systems and connected appliances.
  • Microsoft’s Azure IoT platform is able to process data messaging from millions of building sensors and devices and then use machine learning and AI to help building managers and operators determine what issues should be addressed in what order, and then link to Dynamics 365 Field Service to determine who is the right person, with the right skills, in the right location to resolve the issue.
  • This collaboration with Samsung extends this capability to include Samsung smart appliances, HVAC systems and TVs, with plans to expand into digital signage equipment.
  • The alliance also covers Samsung mobile devices, including the XCover Pro mobile phone, to create improved experiences for frontline workers involved in handling building issues. Additionally, Samsung plans to offer SmartThings mobile development tools to enable builders to craft custom, tailored connected living experiences for their end users.
  • The collaboration will leverage data from Samsung’s range of smart refrigerators, washing machines, vacuums, air purifiers, ovens and other devices connected through the intelligent SmartThings platform. Such data integration allows building operators to monitor nearly all devices in real time, identify issues and take appropriate measures before real damage happens, should a problem occur.

In addition to bringing new capabilities, Samsung and Microsoft have also aligned their worldwide marketing, partner and sales programs to deliver these new solutions for their customers, including facilities management companies and real estate developers. You can learn more about this partnership from the link below.

Source: Microsoft

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