The last couple of months have been difficult for Apple, Amazon, Google and Microsoft as they have been under the radar for breaching user privacy. The reports first came surrounding Google recording everything a user says even then Google Assistant is not activated. Later, an anonymous contractor came forward to confirm that Apple does the same and it turned out that it was a trend and all the companies did it including Amazon and Microsoft. The issue reached its peak when users brought a class-action lawsuit against Apple last week. This forced companies to take steps to fix the situation and Amazon became the first company to actually act on it and add an opt-out option for the users.
We realized, based on questions raised recently, that we could do a better job specifying that humans sometimes review this content.
Microsoft does allow users to delete audio files and other private data through their Privacy Dashboard but there’s no way to opt-out of getting recorded altogether. Apple, on the other hand, has confirmed that they will add an opt-out option soon but it’s unclear if Microsoft will follow suit.