We wrote earlier about international customers not receiving their Surface tablets when they expect. It seems Microsoft is working very hard to quell any outrage, and is going so far as to offer buyers a £50 or $50 gift voucher for their trouble.
Shawn has sent us in this email below:
Thanks again for pre-ordering your Surface online!
As stated at the time of order, we expect customers in Canada to receive their Surface devices between Oct. 26 and Oct. 30. We apologize for any confusion caused by subsequent emails stating an earlier or later arrival date. To make up for any inconvenience, we would like to offer you a single use coupon for up to
CND$50 off your next purchase from the Microsoft online store*.
To use your coupon, please visit www.microsoftstore.com/ca, shop for the items you want, and, at check out, type the code xxxxx in the Promo Code box. The value of your coupon will be applied at checkout, before you complete your purchase.
If you have any questions regarding your order, please visit us online at www.microsoftstore.com/ca or give us a call at xxxxxxxxxxxxxxxx.
Microsoft online store
Of course no delay is still better, but £50 store credit is not to be sneezed at either, and I think will go very far to turn those frowns upside down.
Do our readers agree? Let us know below.
Thanks Shawn and Lawrence and everyone else who sent this tip in.