Yesterday, we reported that in the recent Gartner’s magic quadrant that was released, Microsoft was positioned as a leader in the marker along with Cisco in the Unified Communications market. Similarly, Microsoft highlighted the fact that Microsoft is placed in the Leaders segment of Forrester’s Wave as well. Forrester’s report said that Microsoft’s single familiar user interface drives rapid adoption and utilization of its solution by information workers.
From the report,
The Microsoft Lync client can access the range of communication and collaboration capabilities from tablets, smartphones, laptops, and desktop computers running a wide variety of operating systems. Microsoft’s single familiar user interface drives rapid adoption and utilization of its solution by information workers. The single integrated package of communications and conferencing capabilities delivered by the Lync client/server infrastructure in a web/XML paradigm makes it easy for developers to customize and build applications to complement Microsoft’s UC&C capabilities with industry- and role-specific capabilities from contact center to enterprise resource planning.