Microsoft announces a new Dynamics 365 solution to help nonprofit organizations

Microsoft today announced a new Dynamics 365 based solution to help nonprofits digitize, manage and transform their full lifecycle of fundraising. The Fundraising and Engagement for Microsoft Dynamics 365 Sales will help fundraisers, marketers, and development operations staff in their day to day operations. Also, this new solution integrates with Microsoft Teams, Microsoft Dynamics 365 Customer Insights, Microsoft Dynamics 365 Marketing, Microsoft Dynamics 365 Finance, Power BI, and Microsoft Power Platform through the Common Data Service to deliver a great digital platform for nonprofit organizations.

Fundraising and Engagement for Microsoft Dynamics 365 Sales features:

• Attract, retain, and grow donors: With Fundraising and Engagement for Dynamics 365, modernize donor and constituent engagement with tools for identifying funding opportunities and personalizing engagements. Automate recurring gift processing and receipt creation. Get real-time fundraising and financial reporting.
• Gain deeper constituent insights: Utilize AI to generate actionable insights to create more meaningful constituent connections with Dynamics 365 Customer Insights. Align marketing and fundraising teams through common constituent data, connected processes, and Office 365 collaboration to reduce costs and manage constituents more efficiently
• Improve marketing effectiveness: Create a single view of prospects and donors, track and nurture leads, create personalized content based on giving preferences, and develop campaign assets for changing fundraising needs with Dynamics 365 Marketing.
• Earn lifelong donors: Build donor loyalty with Dynamics 365 Customer Service. Empower your teams with the streamlined data and unified technology they need to deliver seamless, personalized experiences.

Source: Microsoft