Microsoft denies Lumia 950 XL withdrawn due to issues, says it is out of stock due to strong demand [Updated with statement about issues with the 950]


Yesterday a report surfaced of Microsoft’s Lumia 950 XL being pulled from UK retailers by Microsoft due to ” hardware issues”. Indeed we can see the Lumia 950 XL is no longer available for immediate purchase in Carphone Warehouse or Argos, despite being available earlier.

Upon reaching out to Microsoft however it seems the reason was something more mundane. They simply ran out of stock. A Microsoft spokesperson told WMPU the following:

Demand for L950XL has been strong. CPW has listed L950XL as a pre-order purchase for more than a week as it has run out of stock and is awaiting more. L950XL is available to UK customers via other outlets – see  We are working to re-supply CPW and keep all our other channel partners stocked.

The Lumia 950 XL has been reported to be the faster selling device of the Lumia 950 family by AdDuplex in the UK, so it is more natural that the bigger Lumia be out of stock.

However, it is also worth noting that the truth may lie somewhere between both scenarios. The Lumia 950 XL could be out of stock Microsoft may have held back devices to investigate reported issues with hardware reported in on-line reviews. We’re pursuing an enquiry along that line and will update the article if we get a response,

Update: In regard to the hardware issues with the 950XL, a Microsoft spokesperson issued the following statement:

A benefit of delivering Windows 10 as a service means we offer ongoing innovations and security updates, continuously improving Windows 10.  We continue to take in feedback from users as we aim to provide the best Windows 10 experience across all devices.”

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