Microsoft cloud outages extends to Office 365, with some services inaccessible: Update - back up

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We reported earlier on problems with Xbox Live and Mixer, but not it appears Microsoft’s cloud issues are extending to even their productivity network, with issues with Office 365 access spiking in the last hour.

Microsoft’s Office 365 portal reports problems with users logging in, with Microsoft saying:

Can’t log into some services
MO206505, Office 365 Portal, Last updated: March 15, 2020 10:44 PM
Start time: March 15, 2020 9:29 PM
Status: Investigating
User impact: Users may be unable to access some Microsoft 365 services.

Latest message 
Title: Can’t log into some services

User Impact: Users may be unable to access some Microsoft 365 services.

More info: Users may experience impact when accessing Exchange Online, Skype for Business, Microsoft Teams, Intune, Power BI, and potentially other services.

Current status: We’re investigating a power outage within one of our datacenters and have routed traffic to alternate infrastructure to mitigate impact.

Scope of impact: This may affect any users routed through the affected infrastructure.

Start time: Sunday, March 15, 2020, 8:30 PM (8:30 PM UTC)

The issue appears to be due to problems with Microsoft’s West Central US Azure region and the report states Exchange Online, Skype for Business, Microsoft Teams, Intune, Power BI, and potentially other services are affected.

Microsoft is currently investigating, and we will let our readers know of the situation improves.

Update: The service is now back up, with Microsoft routing around the issue:

Final status: We’ve confirmed that service traffic was successfully routed to alternate infrastructure to expedite mitigation. Additionally, we’ve taken the necessary actions to restore power for the affected datacenter, enabling us to revert traffic back to its primary pathway.

Scope of impact: This may have affected any users routed through the affected infrastructure.

Start time: Sunday, March 15, 2020, 8:30 PM (8:30 PM UTC)

End time: Sunday, March 15, 2020, 9:51 PM (9:51 PM UTC)

Root cause: An upstream power outage resulted in impact for multiple Microsoft 365 services.

Next steps:
– We’re working to identify the cause of the power outage to find ways to prevent this problem from happening again.

More about the topics: azure, microsoft, office 365