Is ChatGPT down? OpenAI's chatbot reported an outage. Partially

If you’re coming across this article asking, “Is ChatGPT down?”, then, the short answer is yes. Users of OpenAI’s popular chatbot have been reporting outages on June 4, 2024, and if this applies to you too, then you’re not the only one.

According to OpenAI’s status page, the Microsoft-backed company has been “investigating the issue,” starting at about 00:21 PDT (Pacific Daylight Time). DownDetector also noticed a surge of outage reports around 02:24 AM EDT (Eastern Daylight Time), and it’s still ongoing. Here’s what the OpenAI status page looks like at the time of publishing this.

Then, around 01:32 PDT, OpenAI said that it’s identified the issue and it is working to mitigate it.

Once we tried to open ChatGPT’s website (chat.openai.com), it greeted us with a message, “Bad gateway. The web server reported a bad gateway error,” with an error reference number 502. Many also reported that they’re not able to access the ChatGPT mobile app on Android and it’s stuck on the login screen.

Now, folks over at OpenAI did manage to get around the issue and fix it, but another outage was reported around 07:33 PDT. It took them roughly three years to get it fixed again at around 10:17 PDT.

“We experienced a major outage impacting all users on all plans of ChatGPT. The impact included all ChatGPT related services. The impact did not include platform.openai.com or the API. This incident started June 4th at 2:15p GMT and was resolved June 4th at 5:01p GMT,” OpenAI says.

Just a day ago (dated June 3, 2024), ChatGPT also reported two issues: slow response times and mobile image chats not working. Both of them have been resolved.

Microsoft’s popular AI tool, Copilot, also reported outages not too long ago, as well as Microsoft Bing, the search engine. Some of the Copilot capabilities, like its Designer image-generator, were also down, with some users reportedly waiting for hours to generate an image.