The Australian Department of Human Services completes Windows 10 deployment


The Australian Department of Human Services has completed Windows 10 deployment for its 35,000 employees in less than a year. In 2015, the IT staff at Australia’s Department of Human Services (DHS) told Microsoft that they wanted a more innovative way to connect with citizens in remote places to deliver important services to them much faster.

Australia’s Department of Human Services (DHS) worked with the Windows team and Microsoft Consulting Services to upgrade 44,000 existing and new devices in just four months to Windows 10 enterprise. Microsoft highlighted that it is the largest global commercial deployment of Windows 10 in the Asia-Pacific region to date and a record deployment for a government agency.

“When I meet with Windows customers, I always ask them: what compelled you to upgrade to Windows 10? Ken Simpson, Project Leader at DHS shared, “The improvements over Windows 8, such as the user interface and remote access, made Windows 10 very attractive and we’ve seen less incidents/defects observed. The OS quality has really increased. But two things stood out, Windows as a Service would help make our environment easier to maintain, because software updates flow continuously from Microsoft. It would also make us more agile because we could take what Microsoft provides and repackage it to provide a better service to our employees.”

– Ken Simpson, Project Leader at DHS

Learn more about this customer success story here.

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