Apple expands its keyboard service program as it releases yet another keyboard iteration

Apple’s MacBook range has in recent years been criticized for a range of keyboard faults which led to buttons getting stuck, repeating or simply being unresponsive. The problem was attributed to a flaw in the design of Apple’s lauded butterfly keyboard which would lead to dust getting stuck in the keyboard.

“We are aware that a small number of users are having issues with their third generation butterfly keyboard and for that we are sorry,” an Apple representative said in a statement in March. “The vast majority of Mac notebook customers are having a positive experience with the new keyboard. We recommend that any customer experiencing any issue contact AppleCare.”

Now, Apple has released a new keyboard iteration — a fourth generation butterfly keyboard that debuts with today’s MacBook Pro release. This new keyboard design will (in theory) last longer than all the other keyboard which were supposed to (in theory) fix the dust issue. In addition to this, the firm will also repair any and all affected MacBooks for free.

The affected MacBook’s range from the Retina MacBooks (2016 and 2017 models) to the MacBook Air (2018 model) and the MacBook Pro (both 13 and 15-inch models).

You can find the full list of covered devices from Apple here.

Some links in the article may not be viewable as you are using an AdBlocker. Please add us to your whitelist to enable the website to function properly.

Related
Comments