Microsoft recently updated its support page, in which the company talked about newly introduced rules that all users with a Microsoft Account should follow so as to make sure that their account doesn’t get deleted.
According to the support page, Microsoft Accounts that have been remained unused for more than two years will be deleted. You’ll have to log in to your Microsoft Account once in every two years, or else Microsoft will delete your account without issuing any warning. Microsoft’s new policy will be effective from August 30, 2019.
However, there are a few exceptions to this new rule and you can read them below.
- If you have used your Microsoft account to purchase, or to redeem or access a purchase of, a currentMicrosoft product or service, your Microsoft account will remain active and Microsoft will not close your account due to inactivity. Note, this does not apply to gift cards, certifications or subscription-based purchases or services.
- Your Microsoft account will continue to remain active for so long as you have an active Microsoft subscription associated with your Microsoft account. Following the expiration or termination of the subscription, you must sign in to your Microsoft account at least once in a two-year period to keep your account active.
- If you have used your Microsoft account to publish applications or games (including game DLCs) to the Microsoft Store or to register for a Microsoft Partner Center account, your Microsoft account will remain active and Microsoft will not close your account due to inactivity.
- If you earn a certification from Microsoft using your Microsoft account, your Microsoft account will remain active and Microsoft will not close your account due to inactivity.
- Your Microsoft account will continue to remain active for so long as you have an unspent balance in your Microsoft account (e.g. from a Microsoft gift card or a credit from Microsoft). If you live in a jurisdiction where gift cards are considered “unclaimed property,” Microsoft will, pursuant to local law, escheat the unspent balance associated with your Microsoft gift card.
- Your Microsoft account will continue to remain active for so long as there is an amount owed to you by Microsoft associated with your Microsoft account (e.g. amounts due to you from Microsoft Payment Central).
- If you have an inactive Microsoft account that has granted consent for an active Microsoft account belonging to a minor, Microsoft will not close your Microsoft account due to your inactivity. Your inactive Microsoft account will be kept open by Microsoft until the minor’s account (i) is deemed inactive and closed by Microsoft, (ii) is closed by you, or (iii) transitions into a standard Microsoft account when the minor reaches the requisite age of majority in their region.
- Notwithstanding the foregoing, Microsoft reserves the right to maintain your account status as active, or not to close an inactive account, as required by applicable law or regulation, or as otherwise provided by Microsoft to you.
You can review the activity status of your Microsoft Account by visiting Microsoft’s account management website.