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Microsoft yesterday announced the general availability of the new Outlook for Windows for personal accounts. The new Outlook for Windows will succeed the existing Mail and Calendar apps on Windows 11 and also the Outlook desktop app. With this new app, Microsoft unifying all existing email experiences into a single Windows app. The new Outlook for Windows supports multiple inboxes, AI-based assistance for email composing, personalization and more.
Even though the new Outlook for Windows is ready for consumers, Microsoft is not rolling out to enterprise users since it lacks some basic features which are essential in the enterprise world. For example, the Outlook for Windows still does not support offline mode. You always need an active internet connection to use this app. Yesterday, Microsoft announced that the new Outlook for Windows will soon get basic offline support that will allow users to triage their emails. You can find the status of various key features available in the new Outlook for Windows below.
|New Outlook for Windows capability||Status|
|Multi-account||Updated to: Available|
|Offline support||Support for basic email triage and compose will be available soon|
|1st party account support (@outlook.com)||Available|
|3rd party account support (Gmail, Yahoo!, iCloud and other IMAP accounts)||Available|
|Support for Exchange on-prem||Investigating|
|Support for accounts in US Government clouds||Planned|
|Outlook data (.pst) files||Planned|
|Delegation and shared mailboxes||Available|
· Follow-up (Flagged)
· To me
· Unread mail
· Unread or for follow-up
Support for more functionality: Planned
|Folder reordering||In development|
|Continuous Access Evaluation||Available|
|COM add-ins||No support|
As you can see from the table below, Microsoft has no plans to add COM add-ins support in the new Outlook for Windows. This may prevent some enterprise organizations from upgrading to the new Outlook client. But in the long term, the new Outlook for Windows will better serve enterprise customers by reducing support calls, policy management, and training costs.