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The rollout of Microsoft’s last major Windows 10 update, the May 2019 Update(1903) was, I won’t say without any issues, but it certainly didn’t meet the same fate as the Windows 10 October 2018 Update. However, it appears that the May 2019 Update has now decided to give some competition to the 2018 October Update.
Users on various social media platforms are now reporting that the recently released Windows 10 May 2019 Update is causing issues the Surface Book 2. Models with NVIDIA GeForce GTX 1060 are affected, and as a result, the GPU disconnects randomly, causing damage to the graphics performance of the Surface Book 2.
“Ever since installing the release version of the May Update, the video card on Surface Book 2 randomly disconnects. Updating the drivers has not helped,” a user noted in a Feedback hub post.
Users on Reddit also corroborate the same story. “I had the same issue. 1050. After chatting with a Microsoft agent, the best solution for now was to switch back to 1809. Have not had issues since with dGPU. No more disconnecting. The more awareness, the better,” a user posted on Reddit.
“I’m having so much problems with the Adobe Suite and especially DaVinci Resolve. I actually contacted Microsoft about the issue and they are sending me a new Surface Book 2. I guess I’m not gonna update this one,” wrote another Reddit user.
The May 2019 Update also appears to be delayed for some models of the Surface Book 2 due to compatibility issues, according to a Reddit thread from June 19(via WindowsLatest). Some Surface Book 2 owners are receiving the following messages while attempting to upgrade to the latest version of Windows 10.
Although Microsoft is yet to release an official statement, in a Reddit discussion, a Microsoft employee Zac said that issue might be associated with the graphics drivers. “Not sure on the timeline, I believe the issue is the graphics drivers so however long it takes for them to get fixed versions,” Zac wrote.
Affected users are suggested to roll back to any previous versions to avoid the damage.
How many you own the Surface Book 2? Have you experienced any such issues? Do let us know in the comments section below.