Sprint encouraging WP7 HTC Arrive users to dump their phones for an iPhone 4


The HTC Arrive is less than 6 months old, and Sprint has already decided to throw the device under the tires of the oncoming iPhone 4.  The device’s page on Sprint features a pretty large Windows Phone 7 display, encouraging users to recycle their “old” phone for as much as $240, presumably to buy the iPhone 4.

Of course the HTC Arrive was introduced little more than 6 month ago, which would make for a very interesting definition of old.

The ad is still there to be seen, but if I were Microsoft or HTC I would get on the blower straight away and see about getting the ad, which is rather disrespectful to both the OEM and the OS, removed ASAP.

Via WPCentral.com.

Thanks Figure 8 Dash for the tip.

Update: Adriel asked Sprint what’s going on, and got this reply:

Original Question: Enter what you are looking for

Question: Why did you guys use the HTC Arrive as the poster child for your Go-Green program? Why not one of your countless Androids. I only just purchased the Arrive and I love it and want more people to know about it but I believe what you did will retard it’s growth.

Sprint Customer Solutions ecare3@cc.sprintpcs.com ecare3@cc.sprintpcs.com responded:

Dear [Name Removed],

Thank you for contacting Sprint.

It is our policy at Sprint to make advertising decisions based on the demographics of the audience and not on the nature of the associated event or media broadcast, provided it does not promote racist, sexist or other offensive views.  Our goal is to reach our current and prospective customers through this venue; our advertising is not an endorsement for or against any particular cause, candidate or political viewpoint.

Your feedback is important and we appreciate you taking the time to contact us.

We value your business and appreciate the opportunity to answer your questions. Please reply to this email or visit sprint.com if we can be of assistance.


Scottie G.

So basically a form letter response, but I suspect a few more complaints on their contact page will get things moving.

Thanks Adriel for the tip.