Windows 10 users are reporting having difficulty installing an important HP device driver being sent out via Windows Update.
The HIDClass driver is failing with the following error
HP Inc. – HIDClass – 10/30/2018 12:00:00 AM – 22.214.171.124 – Error 0x800703e3
HP has not offered a fix yet, but a workaround currently being offered by other users and tested by WindowsLatest is as below:
- Go to the Microsoft Update Catalog and search for ‘hp wireless button’. You can also access the page from here.
- On the page, find the driver that is supported by your Windows 10 installation. For example, in our case, we downloaded the second driver as our PC is running Windows 10 version 1809 (October 2018 Update).
- The downloaded driver will be saved in .cab format.
- Open the File Explorer and make a folder anywhere you want.
- Open the folder where you have downloaded the driver (.cab file) and left click on the cab file.
- Another folder will open where you will find three files.
- Copy the three files into the folder that you created earlier.
- In the folder, right-click on the .info file (Setup Information).
- Click install, and a security warning will appear on the screen. Tap on open and you’ll get operation completed successfully message.
- Open the Settings app, navigate to Windows Update and tap on ‘retry’. Windows will normally check for updates and the error will disappear.
Once you complete these steps, the error message will disappear and your HP computer will work as expected.
Have our readers run into this issue? Let us know below.