After the MacBook butterfly keyboard and the battery debacle, Apple has acknowledged another hardware issue but this time iPhone users are the victim. According to the company, some iPhone 6s and 6s Plus have a component issue which results in a failure to boot.
Apple has noted that iPhone 6s and 6s Plus sold between October 2018 and August 2019 are at fault. The company is offering free repairs to the devices affected by the issue. If you’re using iPhone 6s or 6s Plus then you can head to the Apple’s support page to check if you’re eligible for the free repair.
Apple, however, noted that any physical damage like cracked/broken screen will have to be fixed before the device can be repaired by Apple. The customer will have to pay for these additional repairs post which Apple will verify if the phone is eligible and will perform the necessary repairs.
If your iPhone has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.
Apple hasn’t revealed the exact cause of the problem nor the company has disclosed what part has malfunctioned. We will have to wait for an official statement from Apple to know about the issue.