Amazon customers get sent condoms instead of consoles

December 6, 2019
Nintendo Switch successor Joy-con drift nintendo switch

After a successful Black Friday period, the Nintendo Switch has sold thousands of consoles on online shopping website Amazon. However, it would appear that UK customers are receiving condoms instead of consoles, amongst other things.

Picked up by British print and web outlet The Mirror, Amazon’s mishaps have left many customers confused. With Nintendo Switches being switched out in favour of condoms, tambourines and toothbrushes, this Black Friday is a bit out a bust.

One Amazon user ordered a set of Nintendo Switch joy-cons;
they were sent a box of 20 Durex condoms. Yes, they were ribbed and dotted for extra stimulation.

One user was sent a microphone and a tambourine.

Posting on Amazon’s Facebook page, customer Steve Handy complained about receiving a different product from what he ordered.

“I ordered a Nintendo Switch along with Pokemon Sword and Shield from Amazon which I purposely waited until the Black Friday deals to do so,” Handy wrote.

“It was on offer for £300 and I ordered it. It arrived today and as I opened, it was a laptop fan cooler that couldn’t be worth more than £10.

“After I called customer services they told me they couldn’t do anything about the fact that it’s gone back up in price now, I have to wait for my refund and then pay the higher price now the deal has ended.

“How is this fair? This was Amazons fault, not my own and yet I’m literally paying for it.”

Amazon are currently refusing to honour the Black Friday deal for customers who have been let down. With many parents currently upset at the company’s failure to honour the deal they paid for – after all, many of these Switches could have been Christmas presents – it’s a bad look for the company.

Amazon has spoken out about the subject, but refuses to comment on whether they’ll give customers the product they ordered.

“We’re really sorry about that and are investigating exactly what’s happened,” an Amazon spokesperson said.

“We’re reaching out to every customer who’s had a problem and made us aware so we can put it right.

“Anyone who has had an issue with any order can contact our customer services team for help.”

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