Gartner recently published its latest Magic Quadrant for Unified Endpoint Management (UEM) Tools. UEM tools combine the management of multiple endpoints like iOS, Android, Windows 10 and macOS devices in a single console. In this new report, Microsoft was recognized as a Leader with only VMWare placed ahead of them. As part of last quarter’s financial earnings call, Microsoft revealed that there are now more than 135M PCs and mobile devices being actively managed by ConfigMgr and Intune. Microsoft is adding thousands of new customers every quarter, thanks to strong feature set and adoption of Office 365 and Azure AD. Gartner mentioned the following as strengths and weakness of Microsoft’s OEM offering.
- EA customers that fully buy into the Microsoft 365 vision will find that extensive integration across products exposes capabilities that are difficult to replicate piecemeal.
- Integration with ConfigMgr and incremental migration capabilities for PCs to Intune and ConfigMgr co-management can reduce the complexity of the transition to UEM.
- There is full integration with Office 365 mobile apps; Intune is required for implementing app level for access to full DLP controls such as controlling “save as” and restricting “copy/paste” and enabling multi-identity features.
- Incomplete support for legacy Android versions may present management issues in environments where managing Android devices is central to the use case.
- Intune lacks full support for integration with some popular identity management products (for example, Ping Identity and Okta), which may make some capabilities of these products more challenging to implement for both managed and unmanaged devices.
- Customers have noted frustration that Microsoft offers a single price point and license for Intune, whether using app-level controls only or deploying the tool as their primary UEM.
You can read the full Gartner report here.