HP announces worldwide recall of laptop batteries due to overheating issues

HP yesterday announced a worldwide voluntary safety recall and replacement program for certain laptop batteries. These batteries may overheat posing a fire and burn hazard to customers. If you own an affected HP device, it is extremely important to get it replaced from HP. The following table provides a list of HP products affected by this recall.

ProBookHP Probook 640 G2HP ProBook 640 G3
HP ProBook 645 G2HP ProBook 645 G3
HP ProBook 650 G2HP ProBook 650 G3
HP ProBook 655 G2HP ProBook 655 G3
ZBookHP ZBook 17 G3HP ZBook 17 G4
HP ZBook Studio G3
x360HP x360 310 G2
PavilionHP Pavilion x360
EnvyHP ENVY m6
11HP 11 Notebook PC

In some of the above devices, the batteries are internal, which means you can’t replace it on your own. But HP is providing battery replacement services by an authorized technician at no cost. HP is also releasing a BIOS update that places the battery in “Battery Safety Mode” so that the laptop can be safely used without the battery by connecting to an HP power adaptor.

HP has also released the HP Battery Program Validation Utility that will check if the battery in your notebook computer is affected. Download it here.

Learn more about this recall here.

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