Google has announced a new innovative way for Android users to get tech support for the mobile platform. The company has announced the AndroidHelp hashtag for users who want support for a specific issue related to Android.
Google announced the news on Twitter and followed it up with a Reddit post which sheds some light on how the whole system will work. With the hashtag #AndroidHelp you can get assistance with:
- General troubleshooting
- Identity and Authentication
- And many other Android features
— Android (@Android) January 27, 2020
Unfortunately, most of the questions are device-specific and are usually related to a particular feature or update availability. These questions can be better answered by the specific OEMs. That said, this is a nice initiative from Google to ensure that Android users get the help they need directly from Google.