Why do people prefer ChatGPT over Microsoft Copilot (formerly Bing Chat)

User reviews highlight a stark contrast in user experience, with ChatGPT praised for its smooth workflow and creativity. At the same time, Copilot faces backlash for its clunky interface, intrusive ads, and limited capabilities. We checked out this post on Reddit, and this is what most of the users thought of it.

One user insight is that “Microsoft Copilot has little to no context length and abruptly ends conversations.” Users express frustration over Copilot’s limitations and seek a more coherent and continuous interaction with AI.

According to another user insight, “Copilot feels like a smart layer between the user and bing.com.” Criticisms emerge over Copilot’s tendency to push ads and perform unnecessary Bing searches, impacting response time and user experience.

Another user insight is, “The UI feels outdated and pushes ads everywhere.” Dissatisfaction is voiced about the clunky UI on Bing Chat and Copilot, which contrasts with the sleeker and more enjoyable experiences of ChatGPT and Google Bard.

One wrote, “I’ll stop paying for ChatGPT when Copilot or Bing reaches feature parity for free.” Users emphasize the value proposition of ChatGPT’s paid version, indicating a preference based on feature completeness.

“If you don’t pay for the product, you are the product.” Trust becomes a central theme, with users expressing a preference for ChatGPT’s privacy measures over potential privacy concerns with Copilot.

Per one user insight, “Microsoft has geared theirs towards business, while ChatGPT is more on the fun side.” Users express a preference for the more enjoyable experience of ChatGPT, even if Copilot is designed with business applications in mind.

According to a user insight, “GPT4 was great in my first few months of paid subscription, but now it’s mediocre at best.” Users share concerns about ChatGPT’s performance, pointing to potential improvements needed in ChatGPT and Microsoft Copilot for enhanced speed and responsiveness.

And my personal favorite:

Overall, ChatGPT’s advantages seem to lie in its smooth user experience, a wider range of capabilities, and perceived creativity. Despite its free access and potential for integration with Microsoft tools, Copilot suffers from drawbacks like limited context, slowness, and a focus on business applications.

Which side are you on?