Tenorshare UltData WhatsApp Recovery Review - Does It Work?

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Tenorshare UltData WhatsApp Recovery Review

If you’re looking for a real Tenorshare UltData WhatsApp Recovery review, my tests of the app will help you.

Losing WhatsApp data can be a real headache. That’s why having a reliable recovery tool can be a lifesaver in case of accidental deletion.

While searching for the best way to recover deleted WhatsApp data, I came across Tenorshare UltData WhatsApp Recovery. I tested it thoroughly, and here’s what I found.

Tenorshare UltData WhatsApp Recovery Review
Tenorshare Logo Overall Rating: 3.5/5
User Interface 4.5/5
Features 4.0/5
Performance 2.5/5
Support 4.0/5
Pricing 3.5/5
Pros Cons
  • Compatible with both Android and iOS devices
  • Ability to preview recoverable messages and media file
  • User-friendly interface, easy to navigate even for beginners
  • Can recover deleted or completed WhatsApp stories after 24 hours
  • Supports eight languages
  • Can’t guarantee 100% recovery of deleted messages and media.
  • Free trial limited to only scanning data
  • Customer support lacks live chat option

Overall, I feel the Tenorshare UltData WhatsApp Recovery tool has a lot of potential. However, it requires numerous improvements, especially regarding data recovery. Based on my testing and conversations with the support team, recovery is random and not 100% guaranteed.


1. Restore WhatsApp from iOS and Android

I tested its recovery capabilities on my iPhone 13 and Huawei Android phones. However, I couldn’t retrieve the recently deleted WhatsApp messages and media on both devices. 

When I asked the customer support team about this, they responded that they couldn’t guarantee 100% recovery, and the success rate depended on the type of deleted data and the device. I faced the same issue with the Drodkit for Android.

I did recover some of the long-lost photos and videos on my iPhone. These weren’t actually deleted but hidden in group chats. Also, recovery is only possible with the paid version.

Here are the steps I followed:

  1. First, visit the official website and download the latest Tenorshare UltData WhatsApp Recovery tool.Download Tenorshare UltData WhatsApp Recovery
  2. Run the installer file.Install recovery tool
  3. Click the Start button after installation.Start WhatsApp Recovery tool
  4. After launching the app, switch to the Device section on the left.UltData WhatsApp Recovery tool UI
  5. Select your device type – Android or iOS. I’m selecting iOS for testing.select device type
  6. Connect your phone to the PC when asked to.Connect your phone to PC
  7. After your phone is detected, click the Start Scan button.Start Scan
  8. Enter the passcode on your iPhone.Enter passcode on your iPhone
  9. The tool will start scanning your iPhone for WhatsApp data. It might take an hour or more, depending on the amount of data. For me, it took 57 minutes.Scanning started
  10. After the scan, you can recover the data or save it to your PC.Recover WhatsApp data

2. Selective Recovery

Selective recovery is a highly practical feature that allows you to choose which specific data you want to retrieve. This is particularly useful when you’re only looking for important messages or files.

UltData Selective Recovery

I could easily select and recover specific messages and media during my test. It was good not having to spend time on data I didn’t require.

3. Preview Before Recovering

Another useful feature is the ability to preview data before recovering. After the scan, UltData lets you preview the messages and media files in detail. The previews were clear and loaded quickly.

4. View Deleted or Completed WhatsApp Stories

View Deleted WhatsApp story

The tool can also recover deleted or completed WhatsApp stories even after 24 hours. I could view the story of one of my contacts, who had uploaded it almost 30 hours ago.

5. Export to PC

Exporting recovered WhatsApp data to the PC is seamless with UltData. This feature is especially handy for clearing space on your phone. It’s also helpful when you need to use or access recovered data on a bigger screen. 


Tenorshare UltData WhatsApp Recovery’s interface is clean and user-friendly. Even if you’re not technically savvy, it’s easy to navigate it. All major options are present on the left pane. Large, clearly labeled buttons for each action guide you through the process.

UltData WhatsApp Recovery tool UI

Compared to the Dr Fone WhatsApp Recovery tool, I found UltData straightforward in switching between different recovery modes and settings. 

Customer Support

Tenorshare has a dedicated support page for all its products. To raise a ticket, visit this page and fill out the required details, such as Product Name, Version, Operating System, etc. Unfortunately, there’s no live chat, but I got the email response within 3 hours. It can vary depending on the time zone.

Tenorshare Support page

Before raising a ticket, you can try its FAQs section. It has a Product Guide page from where you can select UltData WhatsApp Recover and check its guide and FAQs.

To test customer support, I raised a ticket inquiring about the non-recovery of my latest media and messages. This was their response. 

Get Tenorshare UltData WhatsApp Recovery


UltData WhatsApp Recovery comes with a free trial, but it’s of no practical use. It only allows you to scan and preview recoverable data. You’ll need to purchase a license for actual data recovery. 

The pricing structure is straightforward, with three tiers: monthly, yearly, and lifetime. Compared to similar software, it’s priced competitively, and there’s a 30-day money-back guarantee.

For Windows 11/10/8.1/8/7:

SubscriptionPriceDevice Support
Monthly$35.951 PC, 5 Devices
Yearly$39.951 PC, 5 Devices
Lifetime$49.951 PC, 5 Devices

For macOS 12.6 or later:

SubscriptionPriceDevice Support
Monthly$45.951 PC, 5 Devices
Yearly$49.951 PC, 5 Devices
Lifetime$59.951 PC, 5 Devices

Tenorshare UltData WhatsApp Recovery Review – Verdict

After thoroughly testing the UltData WhatsApp Recovery tool, I didn’t find it very useful for what it’s built for. I tested it on iOS and Android devices, and it failed to recover recently deleted data on both. However, it might be useful in finding and exporting media that might be lost or hidden.

Furthermore, the free trial is a disappointment and is literally of no use. It’ll scan your device for data and present what can be recovered, but that’s it. You’ll need a paid version to actually retrieve anything. 

The app’s interface is straightforward and doesn’t confuse users with unnecessary navigation. The support team is relatively responsive via email, but the platform lacks a live chatbot. The support page also has many resources and FAQs for quickly solving any issue with the app.

I hope this Tenorshare UltData WhatsApp Recovery review helps you to decide if the tool is right for you.

More about the topics: App Review, data recovery