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Is Skype signing you out repeatedly? I know how annoying it can be. It’s not just an inconvenience; it’s a disruption that can throw off your entire day.
I’ve had my share of struggling to log back in, often wondering what causes this digital problem. This article explains why this happens and how to fix it.
Why Does Skype Keep Signing Me Out?
Here are the most common reasons why Skype won’t cooperate with you:
Whenever you update your Microsoft account settings or change your password, Skype requires a fresh login for security reasons. This is a standard procedure to ensure that it’s really you accessing the account, especially after such significant changes.
Outdated App Version
Using an older version of Skype can lead to various glitches, including frequent sign-outs. Software updates often include fixes for bugs that cause these issues.
So, keeping your Skype app up to date is crucial for a smooth experience.
Possible Account Compromise
If you receive a message like Help us secure your account upon trying to sign in, it’s a red flag. This indicates unusual activity on your account, prompting Microsoft to lock it temporarily for safety.
It’s a protective measure to prevent unauthorized access, possibly due to hacking attempts.
Compatibility Issues with Windows Desktop App
When using the Windows Desktop version, compatibility issues can cause frequent sign-outs. This is particularly true if your Skype app is outdated or not properly synced with the current version of Windows.
Skype might sign you out if it detects that you’re logged in on multiple devices or locations. This is a security measure to prevent unauthorized use of your account.
To avoid this issue, ensure you’re only signed in on your current device.
How To Fix The Skype Auto Log Out Problem
Here are some potential solutions for uninterrupted chatting and video calling.
1. Update Skype
An outdated Skype version can cause many issues. Go to Settings, select Help and Feedback, and check if you use the latest version. Keeping Skype updated is crucial for smooth functioning.
If you’re using the latest version, you’re all set.
2. Sign Out from Multiple Devices
Sometimes, being logged in on several devices can cause problems. Make sure you’re only active on one device.
3. Reset Skype Settings
Your Skype settings could be causing the app to bug out. You can fix this by reverting to the default settings. Here’s what to do:
- Open the Settings app.
- Click on Apps and Features.
- Type Skype on the search bar.
- Click once on Skype and then select Advanced options.
- Scroll down to the Reset section and click on it.
- Click Reset on the pop-up.
4. Delete the Skype for Desktop Folder
Some users find relief by deleting this folder located at C:\Users\UserName\AppData\Roaming\Microsoft\Skype for Desktop.
5. Remove Skype from Windows Credentials
If you’ve recently changed Skype account settings, do this:
- Type ‘credential manager‘ in the Windows Search bar and open it.
- Go to Windows Credentials, find your Skype login data, and select Remove.
- Restart your computer, launch Skype, and sign in.
6. Disable VPN
If you’re using a VPN, disable it and restart your machine before relaunching Skype.
7. Log Out from Other Services
Log out from other services if you use the same Microsoft account for Skype, Teams, Zoom, etc.
8. Reinstall Skype
As a last resort, you should uninstall and then reinstall Skype.
You may also be interested in:
- How To Keep Teams Status Green
- How to restore expired and deleted Microsoft Teams meeting recordings
So, now you know how to fix issues with Skype signing you out. Regularly updating the app, ensuring secure account practices, and avoiding logging in on multiple devices are key strategies.
Remember, these fixes are generally effective, but if problems persist, consider contacting Skype support for more personalized assistance.