Saved Places on Google Maps Disappeared [7 Tested Fixes]

Reading time icon 3 min. read


Readers help support MSpoweruser. We may get a commission if you buy through our links. Tooltip Icon

Read our disclosure page to find out how can you help MSPoweruser sustain the editorial team Read more

Saved Places on Google Maps disappeared

Have your saved places on Google Maps suddenly disappeared? You’re certainly not alone.

Luckily, I dug deep for solutions and today I’ll show you six working fixes.

Ready? Let’s begin.

Unhide Saved Places

Sometimes, your saved places might not be lost but hidden due to changes in settings or updates. Here’s how to unhide them:

  1. Open Google Maps and tap the Saved button. Depending on the app’s version, the Saved section may also be in the drop-down menu you see after clicking on your profile icon in the top right corner.
Saved button
  1. You’ll see your lists. 
Your lists
  1. Tap in the 3 dots of each list and select Show on your map.
Show on your map
  1. All your saved places should appear on the map.
Saved places

Turn Web & App Activity Off and On

  1. Go to your Google Account and tap Data and Privacy.
Data and privacy
  1. Scroll down to access Web & App Activity under History settings and tap on the side arrow.
Web & App activity
  1. Turn it on, off then on again.
Turn on and off

Share a Saved Place

This method has proven helpful for some users, probably dealing with a bug on Google Maps’s end:

  1. Create a new list using a different Google account (e.g., your work Gmail account) and add at least one place to it. 
  2. Make the list public and share the link with your phone by tapping on Invite editors.
Share link
  1. Open the link using the Gmail account that has the issue. Save the list, and you should find that your lists are restored. Afterward, you can turn the list private again.
Saved places will appear

Verify Google Account Sync Settings

Navigate to your device’s settings and confirm that sync is enabled for your Google account. Open Google Chrome, tap or click on your profile picture in the top-right corner. Select Turn on Sync if it’s off.

Enabling data sync from Google Chrome

Clear Cache and Data

Clearing the cache of the Google Maps app can solve several issues including saved places disappearing without affecting the data stored in the app. Follow the below steps:

  1. Open your device’s Settings.
  2. Click Apps & notifications.
Apps & Notifications
  1. Select Google Maps.
Select Google Maps
  1. Tap on Storage
Storage
  1. Tap both Clear Cache and Clear Data.
Clear data and cache

Update or Reinstall the Google Maps App

An outdated app can lead to various issues, including the disappearance of saved places. Reinstalling or updating Google Maps can often resolve this.

Steps to Update

  1. Go to the Google Play Store or iOS App Store.
  2. Search for Google Maps and see if there’s an update available. If so, update the app.
Update Google Maps

Steps to Reinstall

  1. Uninstall Google Maps from your device by pressing and holding its icon, then tapping Uninstall.
  2. Go back to your app store, search for Google Maps, and install it again.
Reinstalling Google Maps

Log in with your Google account and check for your saved places.

Use Google Maps on a Different Device

Sometimes the issue could be isolated to your device. Trying to view your saved places from a different one can help pinpoint the problem and give you access to your lists. Follow the below steps:

  1. Log into your Google Account on a different smartphone or computer.
  2. Open Google Maps and navigate to the Saved section.
Google Maps saved button
  1. Check if your saved places appear on this device.
Saved places

Discovering that your saved places on Google Maps have disappeared can be frustrating, but the above fixes will help you solve the issue.

More about the topics: google maps