WhatsApp delayed as “quality is a top priority for Microsoft and WhatsApp”

Microsoft has posted a minor update on what’s rapidly becoming the WhatsApp saga.

Posting on the Microsoft support forums, Eli A, a Microsoft support delivery manager, wrote:

 

Folks,

We’re listening, and understand you are eager to have Whatsapp returned to the Store.  At this time, I don’t have a specific timeline to share beyond the following statement from Microsoft:

“WhatsApp chose to unpublish their app from the Windows Phone Store after discovering an issue with how notifications are being handled on Windows Phone 8, Update 3. We are working closely with WhatsApp to resolve the issue quickly. Thank you for your patience and sorry for the inconvenience”.

We know it is taking longer than expected to find a solution and make WhatsApp available again. However, quality is a top priority for Microsoft and WhatsApp and we want to get it right. Rest assured, we understand your concerns and are working together with urgency on a resolution.

Thank you,

Eli A.

What I do find difficult to understand the point of all this disruption when the work is dedicated to WP8 GDR3, which should superseded by WP8.1 in the next two to three months.

As another poster on the forum said:

I understand Microsoft might not have a lot of control over WhatsApp, but let me say what everyone is thinking, better to have a buggy WhatsApp app in the store then no WhatsApp.

This issue is killing any progress WP has made in the past years here in The Netherlands. Any advertisement for Windows Phone is useless as even phoneshops are now actively warning people about Windows Phone and the lack of WhatsApp.

Do our readers agree?

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