Update: Microsoft still hasn’t fixed Marketplace search results

About a week ago, we reported about how Microsoft changed the Marketplace search results and actually made the results worse than before.

For some developers, like Baconit and Instant Reddit, the situation has improved and they’re back at the top of the search results, but for others, the situation is still awful.

A search for “twitter” still brings up completely useless apps instead of displaying the popular Twitter clients like Rowi. To the right is an altered image, showing some of the results that appear before Rowi. In reality, Rowi is 33rd, even lower than what is conveyed in the image. This all seems to be because Rowi doesn’t have “Twitter” in its title.

My app Power Planner (a homework planner) is also still suffering from the issue. I have been placed below apps people never even use, just because I don’t have “homework” in my title. I contacted Microsoft’s support on the issue, and received the typical response…

The app rankings are primarily based off of downloads. If an app drops in it is usually because there are other apps that are currently receiving a higher number of downloads or an app is not being downloaded as often.

This simply isn’t true. Rowi did not suddenly drop in downloads compared to apps that have ZERO ratings, and neither did Power Planner or any of the other apps affected by these search result changes.

Some other developers created a thread on the dev center, complaining about the results. The developer of an app, “Calculator²”, had to change his app’s name to simply “Calculator”.

Update: my app is now called Calculator instead of Calculator² (and correspondingly in the other supported languages). The app is once again visible near the top of searches for ‘calculator’ and ‘scientific calculator’

And then the developer of course received a review saying:

“Good software, but the name change is confusing, as it has the same name as the system’s app…. Maybe change it to something else?”

Yet having a unique name isn’t possible anymore because of Microsoft’s new search algorithm favoring the app’s title over everything else!

Are any other developers or consumers frustrated with these changes? Tell us in the comments below, and spread this story as much as possible!

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