by Pradeep
4 months
Dynamics 365 Customer Service allows businesses to interact with their customers on their preferred channel, it can be a regular chat, SMS, email and phone. Microsoft on Friday announced that Dynamics 365 Customer Service users ca...
by Pradeep
1 year
Microsoft recently announced the general availability of Dynamics 365 Customer Insights. This new offering from Microsoft brings together customer data to gain to offer a single view of customers and derive intelligent insights fr...
by Greg Jordan
2 years
Technology firm Hills Limited has decided to end its 5 year relationship with Salesforce and switch to Microsoft for its customer relationship management and enterprise resource planning solutions. The move is expected to save the...
by Pradeep
2 years
Microsoft today expanded their partnership with Adobe by integrating Dynamics 365 with Experience Manager, Adobe’s content management solution in Adobe Marketing Cloud. This new integration will help enterprise organizations opt...
by Pradeep
4 years
At Ignite conference today, Microsoft announced a strategic partnership with Adobe that will enable businesses to strengthen their brands through solutions with Microsoft Azure, Adobe Marketing Cloud and Microsoft Dynamics 365....
and then