Samsung finally announces Galaxy Fold Premier Service for Galaxy Fold owners in the US

Samsung has finally launched the Galaxy Fold Premier Service in the US. It is a dedicated, premier service available for Galaxy Fold users. The Galaxy Fold users can get on demand support from a dedicated team, get in-person onboarding support and $149 screen replacement offer.

Fold Concierge: 

On demand support from a dedicated team, through an exclusive line at Phone Number:888-970-FOLD. You can also access Galaxy Fold Concierge by going into the Samsung Members App pre-installed on your Galaxy Fold. Hours of operation are 24 hours a day, 7 days a week.

Get the same exclusive Galaxy Fold support from a dedicated team by video chat, from anywhere you are, through the Samsung Members app. Video chat hours of operation are Monday – Friday: 9am – 10pm (Eastern)

In-person onboarding:

Live onboarding and tutorials. Fold owners get in-person onboarding, switching support, education and customization at the time and location of their choice.

Screen Replacement Offer:

First time inner screen replacement at an exclusive rate of $149 with same-day service at designated locations** or expedited mail-in repair service.

Source: Samsung

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