Photo Timeline update problems

2 of 5 A few days ago I released a new major version of my app Photo Timeline. The new features and changes include

  • map moved to a separate page for better experience
  • multiple map providers to choose from (Bing, Nokia, OpenStreetMap, Mapnik)
  • native Windows Phone 8 build
  • many, many bugfixes

There is (again) a problem in the Windows Phone Store that annoys the users of my app. Users get error when trying to update the app. When the app is uninstalled, the users are asked to buy it again.

This is an issue with the Windows Phone Store and is completely outside of my control. I suggest you reach out to Windows Phone Support via Twitter @WinPhoneSupport or http://support.microsoft.com/.

It looks like the same problem that Metrotube had some time ago. I have contacted the support and I am waiting for the answer. In the meantime, avoid updating the app, do not uninstall the app and do not repurchase it if you have already paid for it.

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