Microsoft’s new Xbox Series X console is on sale today and reportedly they are selling at a brisk clip.

Unfortunately, many of those who are unboxing their console are finding they are unable to get online.

Microsoft’s Xbox status page reports an hour-long issue with signing into Xbox Live.

The issue appears to be worldwide, according to DownDetector.

Microsoft has acknowledged the issue, but has so far not provided any useful update in the cause of the outage.

They do however say:

We are seeing indications that we are on the path to recovery with this feature, and we expect to be back up and running shortly.

Update:  The Xbox team says the issue is now resolved.

Keep an eye on the status of the issue here.