Microsoft To Face Class Action Lawsuit In Xbox 360 Disc Scratching Case


21, 2015


Microsoft is facing a class action lawsuit in the US as it failed to defend its claims in the 9th US Circuit Court of Appeals. This case is related to Xbox 360 which causes damages to game discs due to scratches and renders them unplayable.

The suit claims that vibrations or small movements of the gaming console can cause the optical drive to scratch discs. Microsoft was accused of knowing about the alleged issue before the Xbox 360 launched in 2005. A Microsoft manager, Hiroo Umeno, said in a court document that the company was well aware of the damage that could be caused to discs when players repositioned their consoles. “This is … information that we as a team, optical disc drive team, knew about. When we first discovered the problem in September or October, when we got a first report of disc movement, we knew this is what’s causing the problem,” Umeno said.

Microsoft received over 55,000 complaints about this issue and they argued in court that gamers’ misuse was the cause and the case should be dismissed because 0.4 percent of console owners reported problems.

Source: USCourts via: Ars

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