Microsoft Releases New Transparency Hub With Updated Reports

Transparency Hub

Microsoft today released their updated transparency website, bringing together their existing transparency reports including the Law Enforcement Requests Report and U.S. National Security Orders Report. It also includes a new transparency report that details requests we receive from a variety of parties seeking the removal of online content.

The Law Enforcement Requests Report and U.S. National Security Orders Report have been extensively redesigned, and cover the first six months of 2015, with the exception of orders from the United States Foreign Intelligence Surveillance Court, which are subject to a six-month reporting delay. Overall, the reports reflect that we saw little change in the number of requests we received for customer data from prior reporting period, which covered the last six months of 2014:

  • Microsoft received a total number of 35,228 requests for customer information from law enforcement agencies in the first half of 2015. This reflects a slight increase over the 31,002 requests received for the second half of 2014.
  • Just 3 percent of law enforcement requests resulted in the disclosure of content customers created, shared or stored on our services. Microsoft does not disclose customer content without a court order or warrant.
  • The total number of requests rejected for not meeting legal requirements doubled again. In the first half of 2015 Microsoft rejected 4,383 requests, or 12 percent, for not meeting legal requirements. In the last half of 2014, Microsoft rejected 2,342 requests for not meeting legal requirements.
  • Requests from law enforcement agencies in five countries – United States, United Kingdom, Turkey, France and Germany – represent 72.7 percent of total requests in the first half of 2015.

In addition to these two reports, we also are publishing for the first time our Content Removal Requests Report. The majority of requests covered by this report are for the removal of links to content from our search engine, Bing. This new report details requests we have received in three categories:

  • Requests from governments based on violations of local laws or our terms of service;
  • Requests from copyright owners claiming infringement of protected works; and,
  • Requests from residents of Europe under the European Court of Justice’s 2014 “Right to be Forgotten” ruling.

Read more about it here.