Microsoft planning a fix for 80188309 error which is stopping some users from upgrading to WP 8.1


Some Windows Phone users who are trying to install the Windows Phone 8.1 Developer preview are running into error 80188309, which complains:

The update was downloaded but couldn’t be opened.

Microsoft has acknowledged the issue on their support forums and have promised to push out a fix, but did not say when this would happen, with a moderator on their support forums saying:

Hello Everyone,
Here is the Friday update on how things are moving forward. Without further delay, here is the news for today:

  1. A little clarification on the update notification. The notification has stopped for all devices that have not yet taken the first update, however those that have taken the first update and are waiting for the second update to the current 8.1 build will continue to occur. At this point, I would recommend ignoring the update notification and wait for further updates from us.
  2. The update itself is not going to be available today, or likely early next week. We will continue to work on getting you this update but it will not be as fast as you would like. I know a lot of you would like a better timeline on when it will be available, and at this time I cannot commit to a date. I will however, commit to updating you next Thursday April 24th, 2014 with any additional news. If I have any news or details before then, I will of course update you at that time.

We appreciate you being eager to participate in the Windows Phone Developer Preview Program, and look

forward to getting it to you as soon as possible.

[Update:  This is for all devices experiencing the 80188309, not just the Huawei devices.]

Thank you,
Eli A.

Have any of our readers run into this issue? Let us know below.