Microsoft today announced the general availability of Microsoft Dynamics CRM Online served from new datacenter regions in Pune and Chennai. Microsoft has been already serving Microsoft Azure and Office 365 from local data centers in India. The availability of in-country storage and processing infrastructure will offer better performance, redundancy, security, and compliance for customers.
The new regions, Central India (Pune) and South India (Chennai), enable data residency for CRM customers in India, bringing enterprise-grade reliability and performance to regulated industries and other businesses. This includes data replication in multiple regions within India for business continuity, reduced network distance, and the option of a private connection to the cloud with Azure ExpressRoute. The Microsoft Cloud in India comes with the same deep commitment to high availability as our other regions, including a financially-backed service level agreement of 99.9%.
Microsoft has invested more than $15 billion so far in building a cloud infrastructure and cloud services that deliver high availability and security while lowering overall costs.