Microsoft Announces Two New Additions To The Surface Enterprise Initiative

Last month, as part of the Surface Enterprise Initiative, Microsoft announced that Dell and HP would be reselling Surface and bringing their enterprise-grade support offerings to the device. Today, Microsoft announced two new additions to the Surface Enterprise Initiative, an enterprise warranty offer and a business device trade-in program to accelerate adoption of Surface and Windows 10.

Read about it in detail below,

• Beginning early in 2016, we will introduce Microsoft Complete for Enterprise – a new enterprise warranty and service offering available to Surface customers via our commercial resellers. The new enterprise warranty offering includes four elements that our larger enterprise customers have asked for:
  • Ability to pool warranty claims by company versus individual devices
  • Allowing for warranty claims against non-bootable devices – helpful when customers have data security policies that either require a device to be wiped of all confidential information or require destruction of the hard drive prior to the device being returned under the warranty
  • Next day air in the U.S. for fastest possible device replacement, and a similar rapid replace processing for markets outside the U.S.
  • An on-boarding center to ensure a premium experience within the first 30 days for both IT and end users – Microsoft will assist IT staff to get setup with warranty and support processes as well as provide online training for their employees to get productive as fast as possible.

At the end of the day, business customers care about a quality device but also want to ensure they can get their users productive and then keep them productive with the right infrastructure for fulfilment and service/support.

• We are also happy to announce the arrival of the Business Device Trade-in Program. Many customers have told us that they want to upgrade to Surface and Windows 10, but have invested in devices and need to maximize the value they receive from those assets. With the Business Device Trade-in Program we make it simple. This is different from other trade-in offers in that it is a permanent program for business customers, rather than a limited time promotion.With 24 hour quotes, prepaid shipping labels and secure data wipe, business customers can trade their used business laptops, tablets, and phones for credit towards the purchase of new Surface devices. This offer will be available in the coming weeks to business customers in the U.S. and Canada, as well as Austria, Belgium, Denmark, Finland, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden and Switzerland. In the coming weeks the offer will also be available in Australia, France, Germany and the UK. For all the details including any limits or restrictions that may apply, visit www.microsoft.cetradein.com.

Consumers can pre-order their devices from various retailers like Microsoft Store, Amazon, and more. Find the links to pre-order below.

Microsoft Store:

Amazon: