Glu Mobile admits to having difficulty porting to Windows Phone

Contract Killer – Its a bug’s life.

Glu is not know for producing the most stable Windows Phone games so far, and their latest addition to Marketplace, Contract Killer, is no exception, with numerous users complaining of issues with crashes or the game not even loading at all.

Barry wrote to Glu Mobile support complaining:

Hi Support,

Just downloaded Contract Killer.

Problem is I can’t play the game. The game hangs on connecting screen. I have restarted my phone and re installed the game, same issue.

Multiple users on Windowsphone.com are reporting the same issue, see link – http://www.windowsphone.com/en-US/apps/3a9b71b7-959c-4253-8770-1ca203d4768f.

Are you aware. Will you be implementing a fix?

PS: I am using a Nokia Lumia 800

Thanks in advance

Barry

Their response was unusually honest, with the support staff saying:

Thank you for contacting Glu Mobile Customer Care. We are sorry about the trouble you are experiencing.

The Windows 7 platform is a new area for us and we are still working out some kinks in the port. We will be releasing updates periodically in accordance with Microsoft’s schedule. So it may be that your issue will be covered in the next update.

Meanwhile we have asked our team to provide a way for us to assist you with your inquiry. As soon as we have some answers, we will update this ticket and inform you of next steps. the ticket will be set for researching mode until we contact you again.

Thanks so much for your patience.

Regards,

Glu Mobile Customer Care.

Hopefully their research will come to fruition soon and the company can finally produce games which are better known for fun than frustration.

Thanks Barry for the tip.

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