Last year, thyssenkrupp announced their latest technology to transform the global elevator service industry using Microsoft HoloLens. Today, thyssenkrupp is announcing a new solution based on Microsoft Azure and HoloLens visualization to transform their home mobility solutions business. In the past, thyssenkrupp was using a complex system of labels and cameras and manual data entry to ensure all the highly customized mobility solutions were measured precisely. Manufacturing and installation for a new stair lift involved numerous complex and time-consuming processes.
With HoloLens, the salesperson can measure the staircase using the mobile HoloLens solution during their first visit. Also, the sales rep can now provide the customer with a visualization of the lift so they can see how it will look like in their home. The measurement data is then automatically shared with the manufacturing team via Microsoft Azure for near real-time approval of the design without redundant data entry.
The addition of HoloLens is revolutionizing turnaround time, and as a result, is increasing productivity for employees and satisfaction for customers.
thyssenkrupp says that the digitization of the sales and manufacturing processes has reduced delivery times as much as 4x.